Digital delivery

All products sold on Univers Activation are digital products.
No physical product is shipped.

1. Nature of the delivery

The products offered on universactivation.fr/ are delivered in digital format only.
No postal delivery or physical transport is planned.

2. Delivery methods

Delivery can be made depending on the product ordered, including by:

• order confirmation email;
• download link;
• immediate display of the key or instructions;
• digital access on the confirmation page;
• any other method specified on the product sheet.

3. Delivery times

In most cases, delivery is instant or almost immediately after payment confirmation.

In certain exceptional situations, a slight delay may occur, particularly in the case of:

• payment verification;
• security check;
• temporary technical incident;
• delay independent of the will of Univers Activation.

4. Verification of customer information

The customer must ensure that the information provided when placing the order is accurate.,
in particular their email address, in order to ensure proper receipt of the digital product.

It is also advisable to check the files:

• spam ;
• spam;
• promotions;
• main inbox.

5. Reception problem

If the customer does not receive their product within a reasonable time after payment,
He must contact support and state:

• his order number;
• the email address used during the purchase;
• the name of the product in question;
• the nature of the problem encountered.

6. Compatibility and prerequisites

Some products may require a compatible operating system and an internet connection.
or adherence to precise installation and activation instructions.
It is the customer's responsibility to verify product compatibility before purchase.

7. Assistance

In case of difficulty related to receiving, downloading or accessing a product,
Univers Activation provides responsive customer support.